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Customer Service

Empowering Innovation with Local Support, Global Reach

At Umicore PMC, our dedicated customer service team is committed to guiding you on your innovation journey. With a presence across Europe, the Americas, and Asia, we ensure personalized support right at your doorstep.


Why Choose Us:

  • Global Presence: With offices strategically located across continents, we offer local support with a global perspective, ensuring prompt assistance wherever you are.
  • Comprehensive Support: From addressing environmental concerns to ensuring health and safety compliance, product storage, handling, shipment, and beyond, our qualified and trained customer service team is equipped to assist you with a wide range of inquiries.
  • Expert Guidance: Benefit from the expertise of our customer service professionals who are well-versed in metal sourcing models and various industry-specific challenges, providing valuable insights and solutions tailored to your needs.
  • Responsive Assistance: We prioritize your satisfaction and aim to provide timely responses and resolutions to your queries and concerns, enabling you to focus on driving innovation and success.


Partner with us for:

  • Prompt and reliable customer service.
  • Comprehensive support across diverse areas of concern.
  • Expert guidance from qualified professionals.
  • Seamless assistance to facilitate your innovation endeavors. 

Experience the difference of customer service excellence with Umicore PMC. 

Contact us today to discover how we can support your journey to innovation and success.